A chilling essay about Fatma, a Syrian refugee working in Bulgaria’s AI data annotation industry.
Despite its crucial role in the development and maintenance of AI technologies, data work is often belittled as micro or small, involving only a few clicks, and dismissed as low-skill or blue-collar. In fact, the platform Clickworker, a prominent provider of on-demand data work, claims on its website that “the tasks are generally simple and do not require a lot of time or skill to complete.” However, this assertion is inaccurate. During my fieldwork in Bulgaria, for instance, I attempted to segment and label satellite imagery, finding it extremely challenging. The work demands precision when drawing polygons around different objects in the pictures, which is also strenuous on the eyes and hands. Moreover, it requires contextual knowledge, including an understanding of what vegetation and vehicles look like in specific regions. Following the segmentation and labeling process by Fatma and her team, a rigorous quality check is conducted by a woman in the client’s company. Fatma’s manager in Bulgaria mentioned that the quality control person was “remarkably fast with the quality check and feedback” and added, “She’s able to do this quickly because she knows the images and the ground.” While taking note of this, I wondered how well the quality controller knows the ground. Does she come from the area where these images were taken? Is she, like Fatma, a refugee? Has her displacement been leveraged as expertise?
I asked Fatma if the satellite images she was working on could be of Syria. She said she thought the architecture and vehicles looked familiar. Staring at the screen, she whispered, “I hope this isn’t for weapons.” Neither she nor I could be certain.
There are no depths the AI sector will not sink to in order to exploit the vulnerable.
“I hope this isn’t for weapons.” How Syrian data workers train AI - UntoldMag
